Epping Animal Welfare Center
If your animal is missing, call the Epping Animal Welfare Facility to see if it has been impounded.
You can also check the Lost Pets in the Town of Whittlesea Facebook page to see if your pet has been released to the shelter.
Epping Animal Welfare Center
Location: 20 Companion Place, Epping (formerly known as Pound Road)
Call: 8401 6600
- Monday, Tuesday, Thursday and Friday: 10 a.m. – 4 p.m.
- Wednesday: 10 a.m. – 6 p.m.
- Weekends and public holidays: 10 a.m. – 4 p.m.
- Closed on Christmas Day and Good Friday
Picking up your pet from the pound
You can retrieve your lost pet from the pound for a fee during business hours (you will need to bring proof of your pet’s current registration to have your pet released).
Other ways to find your lost pet
If your pet is not at the pound, the RSPCA Victoria offers more advice on finding your lost pet.
Watch this space for exciting news for the Epping Animal Welfare Facility
In October 2022, the Town of Whittlesea will take over management of the Animal Welfare Facility in Epping, in partnership with Moreland and Darebin Councils.
The decision to bring pound services in-house will give the Council more flexibility in its operating model, allow community needs to be served locally, and take ownership of municipalities’ shared priorities for land management. pets.
The in-house model will provide the same standard and quality of animal care ensuring compliance with relevant codes. The facility will continue to be managed and funded by animal care and welfare experts. The council will partner with local rescue groups and vets to support its service delivery.
The service offered will not change and will continue to provide sanctuary and new life for stray, abandoned and abandoned animals, care for sick and injured animals, promote animal welfare and provide education on responsible pet ownership. ‘animals.
The facility will be rebranded and launched to the community in early 2023, with more information to come shortly.
Epping Animal Welfare Facility – Frequently Asked Questions
+ When will the Council take over the operation of the Epping Animal Welfare Facility (EAWF)
EAWF will be run by the Town of Whittlesea from October 16, 2022, in partnership with Moreland and Darebin Councils.
+ Why does the Council support the operations of the RSPCA?
Councils have made the decision to take the services of the Epping Animal Welfare Facility in-house to achieve the best possible results for our community and our animals – this is a shared priority between Whittlesea, Moreland and Darebin. This is why we took the joint decision to internalize the management of the installation.
The Council’s internal model will allow for greater flexibility to respond to community trends, develop new partnerships in the animal welfare sector, and take ownership of common municipal animal management priorities. The Council is committed to continually improving the operating model that is being introduced and will regularly review the model for improvements and benefits to both the animals and the community.
+ Will the facility continue to be called Epping Animal Welfare Facility?
The facility will be renamed and released to the community at a future date yet to be confirmed.
+ Can the Council provide the same level of care as the RSPCA?
The Council’s internal model will provide an enhanced level of service, meeting all compliance requirements. The standard and quality of animal care will ensure compliance with relevant codes and will be managed and funded by animal care and welfare experts.
The facility will always provide refuge and new life for strays, abandoned and abandoned animals. Promoting companion animal welfare, reuniting pets with their owners, finding new homes for unowned cats and dogs, and providing education about responsible pet ownership are our priorities.
+ What services will be provided at the facility?
Many of the same services that currently work from the installation will continue to be provided.
The facility will continue to provide stray, abandoned, and abandoned animals with sanctuary and a new life, reuniting pets with their owners, protecting animals from cruelty, promoting pet welfare, and providing education on responsible pet ownership.
+ How will the internal service of the Council be different from the operations of the RSPCA?
The facility will have a veterinarian and veterinary nurses on site, the Council has recruited permanent and casual staff to operate the facility, all of whom are experienced in the animal welfare sector.
During the management transition, pet adoptions will not be coordinated through the Council-managed facility. The Council will establish and partner with a network of rescue groups and veterinarians to support its service delivery, particularly adoptions and repatriations. The Council has engaged with those stakeholders who wish to support the Council’s objectives and has received a strong response from them. This new operating model will be regularly evaluated and adjusted to identify areas for improvement, including the adoption aspect of the facility.
In the coming months, more information will be shared about how you can adopt a pet through a rescue group.
+ Will the RSPCA still be involved in the EAWF?
The RSPCA will continue to work with Councils during and after the transition.
+ What is the Council’s policy on euthanizing animals and behavioral testing to be relocated/or sent to facility rescue groups?
The facility will only euthanize animals as a last resort, when it is the most humane option.
An Ethics Committee will be established and will consist of five people, one from each council, the EAWF Coordinator and the EAWF Veterinarian. This committee will review input from animal handlers and other relevant staff to determine which unclaimed animals can be reclaimed and which cannot.
The members of this committee have a mix of experience and qualifications enabling them to make ethical decisions. There is a strong commitment to continue to provide stray, abandoned and abandoned animals with sanctuary and a new life, protecting animals from cruelty, promoting companion animal welfare and providing ownership education responsible for pets.
+ Will the property do pet adoptions?
Unfortunately, during the transition there will be minimal adoptions directly from the Epping Animal Welfare Facility (EAWF) as we establish the new operating model. This will be reviewed in the future. During this time, our community has the opportunity to tap into local rescue groups and larger animal adoption shelters.
For the first 12 months, the role of the new facility will focus on finding pet owners through microchip scanning and searches of the Council’s animal registry and databases. If a pet can be identified, it will be reunited with its owner. If the owner is not found, rehoming of the animal will be sought through partnerships with various rescue groups and veterinary clinics. We have already entered into formal agreements with 26 relief groups and welfare organizations and look forward to working with the industry.
The Domestic Animals Act 1994 (the Act) allows councils to enter into written agreements with a “person or body”, namely shelters, veterinary practices, community foster care networks and foster families, to support the capture, detention or the placement of dogs and cats. These agreements allow certain people and organizations other than local authorities to welcome and manage lost and/or stray animals.
This operating model will be regularly reviewed and adjusted to identify areas for improvement.
+ When management changes, how long will animals (cats/dogs) remain in the facility before being offered for rescue?
Councils are required to retain cats and dogs for 8 days to allow their owner to retrieve them. It is in the animal’s best interest to minimize the length of time an animal stays at the facility, and our primary goal is to reunite and rehom animals as quickly as possible. We recognize that rescue groups may not always have the capacity and that some animals may need to stay longer than others, and we will work with rescue groups to overcome challenges.
Especially the animals Won’t do be euthanized after 8 days if no home is found. They will be held until a suitable rescue can be found.
+ Who will pay the vet bills for injured dogs or de-sexing, food and accommodation at the facility?
Our role is to reunite the animals with their owners and take care of them until they leave the establishment. The council will pay for and ensure the welfare of the animals while they are in our care.
A veterinarian will be on hand to provide checkups, medications and emergency care if needed. All animals leaving the establishment and entrusted to the care of the rescue groups will be microchipped, vaccinated, treated against fleas and worms.
+ If the property is run by three councils in the town of Whittlesea, how will my pet be linked to me?
+ Will the Council continue to manage the EAWF volunteer programme?
Once the facility is established, the Council will explore the possibility of a volunteer program.
+ Will RSPCA staff currently working at the facility continue to be employed when the Council takes over operation?
Recruitment is ongoing and RSPCA staff working at the Epping Animal Welfare Facility have been invited to apply for available positions.
+ Are there funds available to help animal welfare groups?
Found a lost or stray animal
If you find or see a wandering or wandering animal, contact us on 9217 2170 for instructions (outside opening hours you will be directed to our sitter).
Be careful when approaching stray animals, they may get scared and attack. If the animal is friendly, check that it has an identification tag and contact the owner.