Dumbarton Animal Rescue Center has opened its reception area to the public for the first time in two years.
The Scottish SPCA now welcomes visitors to its receptions, which are open from 1pm to 4pm daily.
Members of the public will be able to chat with the team, drop off donations or get help completing their relocation requests.
The biggest change to come to the way the charity works will be that members of the public will no longer be able to access the centers and view the animals in the same way as they could before 2020.
Full centers will not be open to the public as the association’s animal care teams have seen a dramatic improvement in animal temperament and behavior during the pandemic.
Many animals in the care of the Scottish SPCA need dedicated rehabilitation support and the animals have been significantly less stressed without strangers around them.
The Scottish SPCA cared for more than 7,000 pets in 2021, many of whom came from difficult backgrounds of abuse or neglect, or had never known a kennel environment.
The charity is now repatriating animals online and carrying out virtual home checks. This has helped to speed up the rehousing process and find fantastic homes for thousands of animals. The reception areas will be open every day for people to come and discuss repatriation.
Managing Director Kirsteen Campbell said: “When our centers were forced to close due to the pandemic, we saw quite a drastic improvement in the stress levels of many animals.
“We have sorely missed having members of the public at our centers for the past two years and we are delighted to welcome people back, albeit in a slightly different capacity.
“Ultimately, this new approach is the best thing for the welfare of the animals in our care.
“Some animals may find it quite overwhelming in a busy centre, especially if many of the faces they see are unfamiliar to them.
“We are optimistic that our new way of operating will combine the best of both worlds, where animal welfare is a priority and people can still come and discuss a repatriation or drop off a donation.”